simon-bioCEO, Sensory Experiences Group
Member, Scent Marketing Institute
Member, Independent Aroma Group
Member, Experience Marketing Association
Member, Contact Centre Association - Singapore, Malaysia

The founder and CEO of customer service consultancy Sensory Experiences Group, Simon has lived in Asia since 1995 and is a trusted consultant to major brands such as New Balance, Citibank, Microsoft and DHL. He has a background in interior design, management and business development, and is an expert in navigating the legal minefield of intellectual property and the use of recorded music in business and retail environments. He also lectures at hospitality and business schools in Singapore.

Sensory Experiences Group has been providing effective marketing solutions since 1998 with a special focus on customer environments. From Ambient Lighting and Fragrance Marketing to Music Styling, Sensory Experiences Group’s services enhance mood and atmosphere, encouraging your customers to stay longer and spend more, while strengthening and reinforcing your brand image.

What Others Have Said About Simon

“Simon is one of the most committed and focused individuals that I have ever worked with. He is an outcome-focused person who brings organization, passion and savvy to the table. He is committed to the satisfaction of his clients, and uses every available resource to achieve that goal.” - Rick Welsh / Board of Directors, On Hold Messaging Association

“Simon is an entrepreneur with guts and spirit. He takes on challenges and roles of responsibility until the job has been accomplished.” - Spencer Campbell / VP Sales & Marketing, Refco Singapore Pte Ltd

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Singapore +65-6636-3282
Malaysia +603-2027-4777
Hong Kong +852-2251-8276